Site Reliability Engineer

Job Summary

Seeking a remote Site Reliability Engineer, this full-time position will manage the health and performance of production services on Heroku and AWS, optimize application performance, and enhance developer experience through CI/CD improvements.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to refactor code and improve performance-critical components of the application

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related infrastructure management roles
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment