Site Reliability Engineer

Job Summary

To enhance platform reliability and performance for millions of readers, the full-time remote Site Reliability Engineer will manage production services on Heroku and AWS, optimize application performance, and collaborate with engineering teams to implement Infrastructure as Code solutions.

Key responsibilities

• Share responsibility for the health and performance of production services, using monitoring tools to proactively resolve issues
• Define and track Service Level Objectives (SLOs) and error budgets, driving decisions about reliability work through data analysis
• Collaborate with the backend team to optimize application and database performance, refactoring inefficient code and improving system performance

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or a related role managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment