Site Reliability Engineer

Job Summary

To enhance platform reliability and performance for millions of readers, the remote Site Reliability Engineer will manage production services on Heroku and AWS, optimize application performance, and collaborate on CI/CD pipeline improvements in a full-time capacity.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to optimize application performance and refactor inefficient code

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or a related role involving infrastructure management
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance in a Ruby on Rails environment