Site Reliability Engineer

Job Summary

Focused on ensuring the reliability and scalability of CloudBlue's multi-tenant SaaS platforms, the full-time remote Site Reliability Engineer will define SLIs and SLOs, influence system architecture for fault tolerance, and reduce operational toil through automation and process improvements.

Key responsibilities

• Define and implement SLIs, SLOs, and error budgets for critical CloudBlue services
• Design and operate CloudBlue's observability stack using tools like Datadog and Grafana
• Act as a senior responder during production incidents, leading incident coordination and service restoration

Required qualifications

• 3+ years of experience as an SRE, DevOps Engineer, or Production Engineer
• Proven experience operating highly available, enterprise-grade, multi-tenant SaaS platforms
• Hands-on experience with observability and monitoring tools such as Datadog and Grafana
• Solid understanding of Linux, networking, and distributed systems fundamentals
• Experience with containerized environments such as Docker and Kubernetes