Site Reliability Engineer

Job Summary

Seeking a remote Site Reliability Engineer, this full-time position will manage the health and performance of production services on Heroku and AWS, optimize application performance, and collaborate with the engineering team to enhance system reliability for millions of readers.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Optimize application and database performance by identifying bottlenecks and implementing improvements

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment