Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will manage the health and performance of production services on Heroku and AWS, optimize application performance, and collaborate on infrastructure improvements to support a growing user base of readers.

Key responsibilities

• Share responsibility for the reliability and performance of production services, proactively identifying and resolving issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to drive reliability decisions
• Collaborate with the backend team to enhance performance-critical components and improve CI/CD pipelines

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Strong coding skills and experience in Ruby on Rails for performance optimization
• Familiarity with observability and monitoring tools like New Relic or Sentry