Site Reliability Engineer

Job Summary

Owning the reliability and operational health of the live production environment, the full-time Site Reliability Engineer (Incident Manager) will manage incidents from detection to resolution, lead post-mortems, and drive platform improvements, with the flexibility to work fully remote or hybrid in Brisbane.

Key responsibilities

• Monitor the live production environment to proactively identify potential issues or anomalies
• Serve as incident commander during outages, managing communications and coordinating cross-functional responses
• Lead post-mortems and root cause analyses for significant incidents, ensuring action items are addressed and shared with the team

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• 3-5 years of experience as a Livesite Engineer, Site Reliability Engineer, Incident Manager, or in a comparable production operations role
• Solid knowledge of Linux/Unix systems, networking concepts, and web technologies
• Proficiency in scripting languages (Python, Bash) for automation and tooling
• Hands-on experience with monitoring and alerting tools (e.g., Splunk, Datadog, Prometheus, Grafana)