Site Reliability Engineer

Job Summary

To enhance platform reliability for millions of readers, the full-time remote Site Reliability Engineer will manage production services on Heroku and AWS, optimize application performance, and champion Infrastructure as Code practices using Terraform.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets to drive reliability improvements
• Collaborate with the backend team to optimize application performance and refactor inefficient code

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong coding skills with experience in diagnosing and fixing issues in a Ruby on Rails environment