Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will collaborate with the IST/System Engineering Team to generate monitoring recommendations and enhance system reliability for VA enterprise applications through detailed analysis and incident resolution.

Key responsibilities

• Utilize modern system monitoring tools to improve reliability and service quality for veterans
• Collaborate with system and application owners to diagnose outages and recommend changes for increased stability
• Conduct enterprise-level triage and incident analysis to support improvements in the VA's infrastructure

Required qualifications

• Deep expertise (3+ years) in troubleshooting tools such as Dynatrace, Splunk, or SolarWinds
• Extensive experience in technology areas including Network, Windows, Unix/Linux, or AWS/Azure Cloud
• 8+ years of experience with IT system operability, reliability, and application performance
• 8+ years of experience deploying and troubleshooting complex applications at an enterprise scale
• HS diploma or GED with 20+ years of relevant experience or MA/MS degree in a related field with 10+ years of experience