Site Reliability Engineer

Job Summary

Focused on enhancing platform reliability and performance, the full-time remote Site Reliability Engineer will manage production services on Heroku and AWS, optimize application performance, and collaborate with engineering teams to implement automated solutions.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues
• Define and track Service Level Objectives (SLOs) and optimize application and database performance
• Collaborate on improving CI/CD pipelines and maintain infrastructure using Terraform, ensuring best practices in Infrastructure as Code (IaC)

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or a related role managing infrastructure
• Deep experience with applications on Heroku and AWS
• Proven experience with Terraform and building CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance in a Ruby on Rails environment
• Familiarity with observability and monitoring tools like New Relic or Sentry