Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will apply a software engineering mindset to enhance the reliability and performance of production services on Heroku and AWS, collaborating with the engineering team to build automated solutions that support rapid software deployment.

Key responsibilities

• Share responsibility for the health and performance of production services, using monitoring tools to identify and resolve issues proactively
• Define and track Service Level Objectives (SLOs) and error budgets, utilizing data to guide reliability discussions and decisions
• Optimize application and database performance by identifying bottlenecks and implementing necessary improvements

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience with Heroku and AWS for application management
• Proven expertise in Infrastructure as Code (IaC) using Terraform
• Hands-on experience with CI/CD pipelines, preferably using GitHub Actions
• Strong coding skills with experience in Ruby on Rails, including performance optimization techniques