Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will manage the reliability and performance of production services on Heroku and AWS, optimizing application performance and collaborating with the engineering team to implement scalable solutions.

Key responsibilities

• Share responsibility for the health and performance of production services, using monitoring tools to proactively identify and resolve issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability work
• Collaborate with the backend team to refactor inefficient code and improve overall system performance

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment