Site Reliability Engineer

Job Summary

To enhance platform reliability and performance for millions of readers, the full-time remote Site Reliability Engineer will apply software engineering principles to manage production services on Heroku and AWS, optimize application performance, and improve CI/CD pipelines.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to optimize application performance and enhance developer experience through improved CI/CD processes

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related infrastructure management roles
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment