Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will manage the health and performance of production services on Heroku and AWS, optimize application performance, and collaborate on CI/CD pipeline improvements to enhance developer experience.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to optimize application and database performance, refactoring code and infrastructure as needed

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance in a Ruby on Rails environment