Site Reliability Engineer

Job Summary

To enhance the reliability and performance of a growing platform, the full-time remote Site Reliability Engineer will collaborate with the engineering team to manage production services, optimize application performance, and implement Infrastructure as Code practices.

Key responsibilities

• Share responsibility for the health and performance of production services on Heroku and AWS, proactively identifying and resolving issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability improvements
• Optimize application and database performance by identifying bottlenecks and implementing necessary code or infrastructure refactors

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong coding skills and experience diagnosing and fixing performance issues in a Ruby on Rails environment