Site Reliability Engineer

Job Summary

As part of a remote team, the full-time Site Reliability Engineer will apply a software engineering mindset to enhance platform reliability and performance, collaborating with engineers to build automated solutions that support the deployment of scalable applications.

Key responsibilities

• Share responsibility for the health and performance of production services on Heroku and AWS, using monitoring tools to proactively identify and resolve issues
• Define and track Service Level Objectives (SLOs) and error budgets, utilizing data to inform decisions about reliability work
• Optimize application and database performance by identifying bottlenecks and implementing improvements in collaboration with the backend team

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles involving infrastructure management
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment