Site Reliability Engineer

Job Summary

To enhance platform reliability and performance for millions of readers, the remote Site Reliability Engineer will apply a software engineering mindset to solve complex infrastructure challenges, manage production services on Heroku and AWS, and optimize application performance through automation and collaboration with the engineering team.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and optimize application and database performance by identifying bottlenecks and implementing improvements
• Collaborate on improving CI/CD pipelines and champion Infrastructure as Code (IaC) best practices using Terraform

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience with applications on Heroku and AWS
• Proven expertise in Infrastructure as Code (IaC) with Terraform
• Strong understanding of web application performance, particularly in a Ruby on Rails environment
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions