Site Reliability Engineer

Job Summary

As a full-time Site Reliability Engineer working remotely, the candidate will ensure the reliability, scalability, and observability of CloudBlue's multi-tenant SaaS platforms, focusing on system stability, performance monitoring, and incident response while collaborating with DevOps and engineering teams.

Key responsibilities

• Define and implement SLIs, SLOs, and error budgets for critical services to ensure reliability and performance
• Design systems for fault tolerance and self-healing while reducing operational toil through automation
• Act as a senior responder during production incidents, leading incident coordination and service restoration

Required qualifications

• 3+ years of experience as an SRE, DevOps Engineer, or Production Engineer with strong ownership of production systems
• Proven experience operating highly available, enterprise-grade, multi-tenant SaaS platforms
• Hands-on experience with observability and monitoring tools such as Datadog and Grafana
• Solid understanding of Linux, networking, and distributed systems fundamentals
• Experience with containerized environments such as Docker and Kubernetes