Site Reliability Engineer

Job Summary

To enhance platform reliability and performance for millions of readers, the full-time remote Site Reliability Engineer will manage production services on Heroku and AWS, optimize application performance, and collaborate on CI/CD improvements.

Key responsibilities

• Share responsibility for the health and performance of production services, using monitoring tools to proactively resolve issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to optimize application and database performance, refactoring code as necessary

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience with Heroku and AWS applications
• Proven experience with Infrastructure as Code (IaC), particularly Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance in a Ruby on Rails environment