Site Reliability Engineer

Job Summary

Joining a collaborative and innovative team, the full-time remote Site Reliability Engineer will focus on enhancing platform reliability and performance, managing production services on Heroku and AWS, and optimizing application performance through automation and infrastructure improvements.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to optimize application performance, refactor code, and improve CI/CD pipelines

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience with applications on Heroku and AWS
• Proven expertise in Infrastructure as Code (IaC) using Terraform
• Hands-on experience with CI/CD pipelines, preferably using GitHub Actions
• Strong understanding of web application performance in a Ruby on Rails environment