Site Reliability Engineer

Job Summary

To scale platform reliability and performance for millions of readers, the full-time remote Site Reliability Engineer will apply a software engineering mindset to solve complex infrastructure challenges while collaborating with the engineering team and managing production services on Heroku and AWS.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Optimize application and database performance by identifying bottlenecks and collaborating closely with the backend team on code improvements

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or a related role managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong coding skills with experience in Ruby on Rails, particularly in performance optimization