Site Reliability Engineer

Job Summary

Working remotely as a full-time Site Reliability Engineer, the candidate will manage the health and performance of production services on Heroku and AWS, optimize application performance, and collaborate with the engineering team to build scalable solutions that enhance the developer experience.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets, using data to guide reliability discussions and decisions
• Collaborate with the backend team to refactor inefficient code and improve overall system performance

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment