Site Reliability Engineer

Job Summary

To support a growing product team, the full-time remote Site Reliability Engineer will manage the health and performance of production services on Heroku and AWS, optimize application performance, and enhance developer experience through CI/CD improvements.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to optimize application performance and refactor inefficient code

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience with Heroku and AWS applications
• Proficiency in Infrastructure as Code (IaC) using Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance in a Ruby on Rails environment