Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will manage the health and performance of production services on Heroku and AWS, optimize application performance, and build automated solutions to enhance system reliability for a growing user base.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the engineering team to improve CI/CD pipelines and maintain infrastructure using Terraform, adhering to Infrastructure as Code best practices

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience with applications on Heroku and AWS
• Proven expertise in Infrastructure as Code, specifically with Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, specifically in a Ruby on Rails environment