Site Reliability Engineer

Job Summary

Joining a remote team, the full-time Site Reliability Engineer will take ownership of the operational health, reliability, and availability of a FedRAMP High cloud platform, proactively identifying and resolving issues while driving continuous improvement in collaboration with engineering teams.

Key responsibilities

• Monitor the health, availability, performance, and security of production services
• Investigate, troubleshoot, and resolve complex production incidents as the L3 escalation point
• Develop and maintain operational runbooks, dashboards, and standard operating procedures

Required qualifications

• 3-6 years of experience in Site Reliability Engineering, Production Engineering, or a senior production support role
• Strong understanding of Linux operating systems and networking fundamentals
• Experience troubleshooting distributed applications running in Kubernetes
• Proficiency in scripting or programming languages such as Python, Bash, or Go
• Experience with monitoring and observability platforms like Prometheus or Datadog