Site Reliability Engineer

Job Summary

To enhance site reliability and scalability, the full-time Site Reliability Engineer will lead post-incident investigations, identify root causes, and implement preventative measures while working remotely.

Key responsibilities

• Leads post-incident investigations and conducts in-depth analyses to identify root causes
• Collaborates with cross-functional teams to implement system enhancements for scalability and stability
• Develops client-focused dashboards and alerts to proactively identify performance challenges

Required qualifications

• Bachelor's degree in Computer Science or related field (or equivalent experience)
• 5+ years of proven experience in a Site Reliability Engineering role
• Strong knowledge of SRE best practices and incident management protocols
• Deep experience using and/or configuring observability tools like New Relic or Data Dog
• Proficiency in reading and writing code (e.g., JavaScript, .NET, SQL)