Site Reliability Engineer
Job Summary
Working remotely, the full-time Site Reliability Engineer will apply a software engineering mindset to enhance the reliability and performance of production services on Heroku and AWS, while building automated solutions to support software engineers in shipping efficiently.
Key responsibilities
- Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
- Define and track Service Level Objectives (SLOs) and error budgets, leveraging data to inform reliability decisions
- Collaborate with the backend team to optimize application and database performance, refactoring inefficient code and contributing to system improvements
Required qualifications
- 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
- Deep experience managing applications on Heroku and AWS
- Proven experience with Infrastructure as Code (IaC), specifically Terraform
- Strong understanding of web application performance, particularly in a Ruby on Rails environment
- Familiarity with observability and monitoring tools like New Relic or Sentry
Complete Job Description
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