Site Reliability Engineer

Job Summary

To enhance platform reliability and performance for millions of readers, the full-time remote Site Reliability Engineer will manage production services on Heroku and AWS, optimize application performance, and collaborate on CI/CD pipeline improvements.

Key responsibilities

• Share responsibility for the health and performance of production services using monitoring tools to identify and resolve issues
• Define and track Service Level Objectives (SLOs) and error budgets, driving decisions about reliability work with data
• Optimize application and database performance by identifying bottlenecks and implementing code or infrastructure improvements

Required qualifications

• 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Strong understanding of web application performance, particularly in a Ruby on Rails environment
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions