Site Reliability Engineer
Job Summary
Working remotely, the full-time Site Reliability Engineer will apply a software engineering mindset to enhance the reliability and performance of production services on Heroku and AWS, while collaborating with the engineering team to build automated solutions that support rapid software deployment.
Key responsibilities
- Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
- Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
- Optimize application and database performance by diagnosing bottlenecks and implementing improvements
Required qualifications
- 3-5+ years of experience in Site Reliability Engineering, DevOps, or similar roles managing infrastructure
- Deep experience managing applications on Heroku and AWS
- Proven experience with Infrastructure as Code (IaC), specifically Terraform
- Strong understanding of web application performance, particularly in a Ruby on Rails environment
- Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
Complete Job Description
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