Site Reliability Engineer
Location: Remote
Compensation: Salary
Reviewed: Mon, Aug 17, 2026
This job expires in: 27 days
Job Summary
To enhance platform reliability and performance for millions of readers, the remote Site Reliability Engineer will apply a software engineering mindset to manage production services on Heroku and AWS, optimize application performance, and build automated solutions.
Key responsibilities
- Share responsibility for the health and performance of production services, utilizing monitoring tools to proactively identify and resolve issues
- Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
- Collaborate with the backend team to improve performance-critical components, refactor inefficient code, and enhance overall system performance
Required qualifications
- 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
- Deep experience managing applications on Heroku and AWS
- Proven experience with Infrastructure as Code (IaC), specifically Terraform
- Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
- Strong understanding of web application performance, particularly in a Ruby on Rails environment
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