Site Reliability Engineer
Job Summary
To support a growing product team, the full-time remote Site Reliability Engineer will be responsible for enhancing platform reliability and performance, managing production services, and optimizing application performance while collaborating closely with engineering teams.
Key responsibilities
- Share responsibility for the health and performance of production services on Heroku and AWS, proactively identifying and resolving issues
- Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
- Collaborate with backend teams to optimize application and database performance, refactoring inefficient code and improving system performance
Required qualifications
- 3-5+ years of experience in Site Reliability, DevOps, or related roles managing infrastructure
- Deep experience managing applications on Heroku and AWS
- Proven experience with Infrastructure as Code (IaC), particularly Terraform
- Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
- Strong understanding of web application performance in a Ruby on Rails environment
Complete Job Description
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