Skilled Trades Customer Service Rep

Job Summary

Providing exceptional customer service remotely, the full-time Skilled Trades Customer Service Rep will handle incoming calls, utilize ServiceTitan to manage interactions, and support customers with their service needs.

Key responsibilities

• Handling incoming customer calls with professionalism and a smile
• Using ServiceTitan to manage customer interactions efficiently
• Collaborating with a friendly and dynamic team to enhance customer satisfaction

Required qualifications

• At least one year of experience in the trades industry
• Proficiency with ServiceTitan software
• High school diploma or equivalent
• Strong communication and problem-solving skills
• A positive attitude and a team player mindset