Skilled Trades Customer Service Rep

Job Summary

Providing exceptional customer service remotely, the full-time Skilled Trades Customer Service Rep will handle incoming calls, utilize ServiceTitan for customer interactions, and support clients with their service inquiries while collaborating with a dynamic team.

Key responsibilities

• Handling incoming customer calls with professionalism and a smile
• Using ServiceTitan to manage customer interactions efficiently
• Providing support to customers with questions about their service needs

Required qualifications

• At least one year of experience in the trades industry
• Proficiency with ServiceTitan software
• High school diploma or equivalent
• Strong communication and problem-solving skills
• A positive attitude and a team player mindset