Skilled Trades Customer Service Rep
Job Summary
To support a dynamic team, the full-time Skilled Trades Customer Service Rep will handle incoming customer calls, manage interactions using ServiceTitan, and provide support for service-related inquiries in a fully remote environment.
Key responsibilities
- Handling incoming customer calls with professionalism and a positive demeanor
- Using ServiceTitan software to efficiently manage customer interactions
- Collaborating with team members to enhance overall customer satisfaction
Required qualifications
- At least one year of experience in the trades industry
- Proficiency with ServiceTitan software
- High school diploma or equivalent
- Strong communication and problem-solving skills
- A positive attitude and team player mindset
Complete Job Description
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