Skilled Trades Customer Service Rep
Job Summary
To enhance customer satisfaction in the home services industry, the full-time Skilled Trades Customer Service Rep will handle incoming calls, manage customer interactions using ServiceTitan, and provide support for service-related inquiries in a fully remote environment.
Key responsibilities
- Handling incoming customer calls with professionalism and a positive attitude
- Using ServiceTitan to efficiently manage customer interactions
- Collaborating with a dynamic team to improve overall customer satisfaction
Required qualifications
- At least one year of experience in the trades industry
- Proficiency with ServiceTitan software
- High school diploma or equivalent
- Strong communication and problem-solving skills
- A positive attitude and team player mindset
Complete Job Description
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