Skip and Loss Prevention Specialist

Job Summary

A company is looking for a Skip & Loss Prevention Specialist responsible for investigating and preventing financial losses.

Key Responsibilities

• Conduct skip tracing and internet research for assigned accounts
• Manage inbound collections calls and make outbound calls to resolve customer accounts
• Monitor trends in first payment defaults and report findings to the Resolution Team

Required Qualifications

• High School Diploma or GED equivalent required
• 2 years of customer service experience required
• Financial industry experience preferred
• Bilingual (English and Spanish) candidates beneficial
• Proficient in Microsoft Office Suite