Slack Administrator

Job Summary

Seeking a proactive Slack Administrator, the full-time remote role will manage the configuration, governance, and optimization of the Slack workspace, ensuring effective communication for advisor and operations teams while collaborating with corporate IT and the Salesforce Financial Services Cloud team.

Key Responsibilities

• Administer and govern the enterprise Slack workspace, including user provisioning and channel management
• Develop and manage the Slack/Salesforce FSC integration workstream in collaboration with the FSC development team
• Monitor and analyze workspace usage to generate insights that enhance the communication strategy

Required Qualifications

• 2+ years of experience administering Slack in an enterprise environment
• Proven experience managing Slack apps, bots, and workflow automations
• Deep understanding of Slack Enterprise Grid or Business+ administration features
• Familiarity with SSO/SCIM provisioning and identity management integrations
• Strong ability to navigate ambiguous ownership scenarios and define clear RACI roles across teams