Small Business Support Representative

Job Summary

A company is looking for a Small Business Application and Support Representative.

Key Responsibilities:

• Provide timely customer service to incoming requests via phone and email
• Assume ownership of customer correspondence and ensure complete resolution of inquiries
• Navigate multiple systems to research and resolve customer inquiries efficiently

Required Qualifications:

• College level education preferred, but not required based on experience
• Commercial Insurance experience is preferred but not required
• Work From Home/Remote Work Experience is beneficial
• Understanding of Small Business Insurance product and underwriting guidelines is required
• General Computer and Program knowledge is preferred