SMB Account Executive

Job Summary

Converting high-quality inbound leads into long-term customers, the full-time remote SMB Account Executive will manage the full sales cycle, engage in outbound prospecting, and collaborate across teams to drive measurable impact for small and midsize businesses.

Key responsibilities

• Own the full sales cycle from initial conversation to close with SMB merchants
• Engage and convert warm inbound leads while supplementing the pipeline with outbound prospecting
• Collaborate with cross-functional teams to ensure a seamless customer experience and track pipeline performance in Salesforce

Required qualifications

• 1-2 years of inside sales or full-cycle closing experience in a fast-paced SaaS or SMB-focused environment
• Proven ability to exceed quota and close business in a high-volume, short-cycle sales environment
• Strong CRM fluency, preferably with Salesforce, and a data-driven approach to activity management
• A hunter's mindset with a focus on disciplined outbound outreach
• Curiosity and empathy to understand customer needs and position appropriate solutions