SMB Account Manager
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Aug 26, 2026
This job expires in: 26 days
Job Summary
Owning a portfolio of small business clients, the full-time SMB Account Manager will drive product adoption and growth through tailored solutions, advocating for merchants' needs while working remotely.
Key responsibilities
- Own, retain, and grow a portfolio of SMB Services merchants, helping them thrive through tailored adoption of Square tools
- Drive expansion through product adoption, upselling, and value-based recommendations
- Act as the voice of merchants within Square, advocating for their needs and surfacing insights that shape products
Required qualifications
- 3+ years experience in Sales, Account Management, or related field
- Experience discovering and closing sales opportunities and building client relationships
- Proven ability to manage a pipeline to achieve revenue targets
- Passion and knowledge about how new technologies can better serve small and medium-sized businesses
- Experience within the Services or Beauty industry is preferred
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