SMB Customer Success Associate

Job Summary

A company is looking for a SMB Customer Success Associate.

Key Responsibilities:

• Foster and manage strong, strategic, long-term client relationships
• Independently own and execute new business and upsell client implementations
• Drive best in class CSAT scores for both implementation and Customer Success Management performance

Required Qualifications:

• Bachelor's degree and 2+ years of relevant professional experience
• Background or experience working in Healthcare and Digital Health
• Experience in startup to Fortune 50 company employee size
• Proven track record of driving revenue expansion and relationship development strategies
• Experience in or knowledge of field sales or account management