SMB Customer Success Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 03, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for an SMB Customer Success Manager in the USA Remote.

Key Responsibilities:

Provide value at scale to a large portfolio of customers
Drive product adoption, renewals, and identify upsell opportunities
Communicate customer feedback to the product team and work cross-functionally for customer success

Required Qualifications:

At least 3 years of experience in customer success/account management
Experience managing a large portfolio and working for a B2B/B2G SaaS company is an advantage
Government background/expertise is also an advantage
Strong digital skills and ability to simplify technical products
BA/BSc degree is required

COMPLETE JOB DESCRIPTION

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Job is Expired

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