SMB Services Account Manager

Job Summary

Building strong partnerships with small and medium-sized businesses, the full-time SMB Services Account Manager will manage a portfolio of clients, drive product adoption, and advocate for merchants' needs while working remotely.

Key responsibilities

• Own, retain, and grow a portfolio of SMB Services merchants through tailored adoption of Square tools
• Drive expansion by upselling and providing value-based recommendations to clients
• Act as the voice of merchants within Square, advocating for their needs and surfacing insights to shape products

Required qualifications

• 3+ years of experience in Sales, Account Management, or a related field
• Proven track record of discovering and closing sales opportunities while building client relationships
• Experience managing a sales pipeline to achieve revenue targets
• Passion for and knowledge of how new technologies can benefit small and medium-sized businesses
• Experience within the Services or Beauty industry is preferred