SOC Support Specialist

Job Summary

A company is looking for a SOC Support Specialist for the Weekend Shift.

Key Responsibilities

• Provide exceptional customer support for incident reports, escalations, and SIEM-related questions
• Lead calls with partners for high-severity incidents, documenting decisions and aligning on next steps
• Collaborate with internal teams to clarify detection coverage and relay updates to partners

Required Qualifications

• Must be able to work Tuesday through Saturday
• Demonstrated passion for cybersecurity and commitment to continuous learning
• Interest in developing incident management skills
• Experience with MSP or Help Desk environments is a plus
• Basic understanding of SIEM concepts and networking concepts is a plus