Social Media and Community Manager

Job Summary

A company is looking for a Social and Community Manager to oversee social media presence and community engagement.

Key Responsibilities

• Manage social content calendar and create engaging content across various platforms
• Collaborate with Customer Support and Sales to engage with customers and respond to inquiries
• Monitor social media trends and report on campaign performance metrics

Required Qualifications

• 3-5 years of experience in social media and community engagement for consumer-facing brands
• Strong understanding of social media platforms and community-building strategies
• Experience in financial services or fintech is a plus
• Proficiency with social media management and review management tools
• Ability to work cross-functionally with various teams