Social Media Community Manager

Job Summary

A company is looking for a Social Media Community Manager & Moderator.

Key Responsibilities

• Engage with brand audiences on social media platforms, addressing inquiries and comments in a timely and professional manner
• Manage and grow an online community, ensuring a welcoming and inclusive environment
• Monitor social media channels to maintain a positive brand presence and foster meaningful interactions

Required Qualifications

• Excellent proficiency in the Japanese language, with strong writing skills
• Advanced English language skills for effective communication with teams
• Experience in social customer care, community management, or engagement with a brand or digital agency
• Familiarity with various social media platforms and current trends
• Self-motivated with the ability to thrive in a remote work environment