Social Media Community Manager

Job Summary

A company is looking for a Community Manager.

Key Responsibilities

• Manage and moderate community interactions across social media platforms, responding to comments and questions within 24 hours
• Implement audience engagement strategies and propose opportunities for increased community interaction
• Collaborate with internal teams and stakeholders to develop community approaches and provide insights for content briefs

Required Qualifications

• 5-8 years of experience in community engagement, with social media management experience preferred
• Experience with large consumer brands, ideally in technology or AI
• Strong understanding of internet culture and social media norms
• Ability to assess content and trends with sound judgment
• Experience with social media management tools like Sprinklr