Social Media Community Manager

Job Summary

Seeking a strategic and creative Social Media Community Manager, the full-time remote position will focus on building and scaling a social presence, driving engagement, and developing advocacy programs while collaborating with the marketing team to enhance the brand's voice in safety and emergency response.

Key responsibilities

• Own strategy and daily execution across multiple social media platforms, maintaining a high-quality cadence of engaging content
• Build and manage a structured community of advocates and develop customer advocacy programs to enhance engagement
• Collaborate with content and creative teams to produce social-first formats and amplify campaign initiatives

Required qualifications

• 3-5+ years of experience managing brand social media channels and digital communities
• Strong understanding of platform-specific social strategy across LinkedIn, Instagram, Facebook, YouTube, and X
• Proven success in building and managing online communities and advocacy programs
• Experience creating short-form video and social-first content
• Familiarity with social media management tools and data analysis for performance metrics