Social Media Community Manager

Job Summary

Working remotely as an Independent Contractor, the Social Media Community Manager will engage with brand audiences, identify trends, and create error-free content while managing non-traditional work hours, including nights and weekends.

Key responsibilities:

• Conduct community management, identify trends, and engage with the brand audience
• Identify, flag, and engage on trending topics and reputational issues
• Create error-free messaging and real-time content to support clients' social media goals

Required qualifications:

• Minimum of 3+ years of professional experience in social media community management and/or social listening for a major brand
• Experience utilizing customer experience platforms, with Sprinklr experience as a significant plus
• Genuine interest in developing expertise in various social media channels
• Excellent interpersonal skills for professional interaction with client executives and teams
• Bilingual English/Spanish ability is a plus