Social Media Coordinator

Job Summary

A company is looking for a Social Media Coordinator.

Key Responsibilities

• Manage all inbound and outbound community engagement across brand social platforms
• Monitor community health, deliver reports on trends, and provide insights for product feedback
• Collaborate with the Customer Service team to align messaging and resolve issues

Required Qualifications

• 1-2 years of experience in community management, social media, or customer experience roles
• Experience working as part of a fully remote team
• Proficiency with Meta, TikTok, YouTube, and community management tools like Sprout Social
• Familiarity with Google Suite, ClickUp, and Slack preferred
• Ability to work across multiple brands and accounts